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Skyhawk Station

Students taking a break or leaving FLC permanently can request to be placed on an Extended Payment Plan.

Email the Student Billing Office to understand your Extended Payment Plan options. Skyhawk Station cannot set up these plans, and students cannot sign up independently. 

Student Billing will email you the terms and conditions regarding the monthly payments you will make until your balance is paid. The plan allows Student Billing to take the total of your past-due balance and divide it into 12 monthly payments. Student Billing will only accept payments greater than $100.

Faculty and staff can use the  to quickly find information about whether and how specific courses have transferred to FLC in the past.

You can edit your personal information from your Workday profile, such as your Legal Sex, Date of birth, Pronouns, Marital Status, Race/Ethnicity, Tribal Affiliation, Citizenship status, and Gender Identity, and add disabilities or military service:

1. Select the photo icon at the top right of your Workday portal. Select "View Profile."
2. Under your name and 900 ID, select the "Actions" button in the blue column on the left of the profile.
3. Hover over the Personal Data action and select "Change My Personal Information."
4. Select the pencil icon next to the section you want to edit.
5. Activate the empty fields to select answer choices.
6. Select the check mark box in each section to save after making edits.

Adding a Disability or Military Service

1. Select the "Add" button.
2. Activate the empty field to select a choice.
3. Complete any date fields that populate and select the check mark box to save.
4. Select "Submit" at the bottom to complete your changes.

• Menu Navigation: Click the "MENU" icon at the top left to access commonly used apps like Academics and the Financials Hub.
• Home Page Shortcut: Use the "FORT LEWIS COLLEGE" icon at the top left to return to the Workday home page anytime.
• Notifications: The "bell" icon at the top right displays your Notifications. A number on the bell shows unread items. Click to view your notifications.
• Action Items: The "mailbox" icon next to the bell represents My Tasks for important action-required messages. A number indicates pending actions.
• Personal Profile: At the far top right, your "photo" icon leads to Profile. You can view and update your personal details, academic records, and more here.
• Home Page Access: The Workday Home page features a Your Top Apps box for quick access to Academics and the Financial Hub and an Awaiting Your Action box for outstanding tasks.
• Search Bar Note: Currently, the search bar's functionality for students is limited, so you can skip using this feature for now.

If you need to look up students in Workday under a program of study or can’t remember their exact name, you can utilize the Find Academic Records report. 

1. From the Search bar at the top of your Workday portal, search “Find Academic Records” and select the report from the search results. 
2. From the report, you can use the report search bar to type part of the name or utilize filters on the left side of the list to find a student based on their Academic Unit, Primary Program of Study, Academic Level, or Academic Record Status. (For example, I need to find a student in my engineering class, but I can’t remember their exact name. I can use this report to filter the results by the Engineering primary program of study). 
3. When the correct result appears, select the student’s name in blue to drill into their profile.  
4. You can save search results by clicking Save under Current Search.

Your preferred name will be used for all campus communications. Individuals you authorize under FERPA can view - and may be informed about - the preferred name and pronouns on your record.

1. Select the photo icon at the top right of your Workday portal. Then click View Profile. 
2. Click the Actions button in your Profile.
3. Hover over Personal Data, then click Change My Preferred Name. 
4. Determine if you would like to keep the box checked next to Use Legal Name As Preferred Name. (You may need to change your legal name first).  
5. Enter your updated information in the comment box.  
6. Click Submit.  

You may request a course substitution or waiver anytime by submitting an Exceptions to Graduation Requirements Request Form in the Student Resource Center. The Registrar’s Office will email you when they process the request.

If a faculty member teaching a course would like to allow an additional enrollment in the course beyond the course capacity, the instructor should email registrar@fortlewis.edu. In the message, include the student's full name and 900 number, and the course section name: 

• Ex. "Please over-enroll Skylar Skyhawk (ID xxxxx0000) in my UBW 256 course."  

The Registrar will register the student and notify them the course section has been added to their schedule. If there is a time conflict, the Registrar Staff will contact the student.  

If you agree to share your information beyond FLC, it remains protected under FERPA. This consent allows us to verify your attendance with external parties like employers, graduate schools, and scholarship agencies. If you prefer to keep your information confidential, you request that your records be kept private. This means all college business must be handled in person, and we cannot verify your attendance with anyone, even after graduation.  

Opting to publicize your directory information means it will be listed in the FLC Student Directory and accessible only to those with active FLC accounts. This choice does not waive your FERPA rights if you do not want to be in the directory. 

• Navigate to the Financials Hub app from either the Your Top Apps section on your Workday home page or the MENU icon at the top left of the window.  
• On the left column, select “View Financial Aid”.  
• Click into the “Award Year“ field and choose the year you would like to view, then select “OK.” 
• This dashboard will display tables that break down estimated financial aid, estimated costs, and awards breakdowns by term.  
• The Print Award Letter and Print College Financing Plan buttons allow you to print award letters and college financing summarie.  

Students who cannot pay their entire account balance at the beginning of the term may choose to enroll in a payment plan. You can enroll in a payment plan before the Census to address an outstanding balance and avoid late fees. You can choose between a 4-installment or 3-installment payment plan.  

Important information about past due balances.

Payment plans for the Spring 2025 term do not recognize past-due charges.

If a registered student has a past-due charge, there are options:

1. Contact our office at askaccounting@fortlewis.edu or skyhawkstation@fortlewis.edu to be enrolled into a prior-year charge plan; or
2. Don’t sign up to a payment plan and make payments throughout the term. You will have up to the registration date for the next term to have your balance paid in full, or at least $1,000.

Review and enroll in a payment plan option through your Student Account Suite.

• Make sure you are enrolled full-time (minimum of 12 credit hours for undergraduates and 6 credit hours for graduate students). Contact the Skyhawk Station if you don't plan on being a full-time student to get your financial aid package adjusted to part-time.
• Contact the Skyhawk Station to see if Fort Lewis College has received your FAFSA information and a check from your scholarship donor. 
• Ask the Skyhawk Station about your Satisfactory Academic Progress status.
• Remember, you must electronically accept the Terms and Conditions of your financial aid on your Workday account.

When a student tries to register for a specific course section in Find Course Sections, there may be factors that do not allow them to register for that course, even if they are in their appropriate Registration Appointment. When selecting a course section, the student may not see a Register button but instead a Troubleshoot button. Use the Troubleshooting Console to assist the student in determining why they are unable to register for that specific course section.  

1. Advisors, faculty, or staff can utilize the Registration Troubleshooting Console by searching for this in the Workday Search bar and selecting the result. 
2. In the next window, select the bubble next to Student. Click into the field and type the student’s name to choose. (Search hint: Type part of the student’s first name and part of their last name, then Enter to reduce search results) 
3. Type the semester name and year in the Search Date Within field, then Enter to reduce search results. (ex. “Fall 2024” for fall semester 2024) 
4. Click the Course field to find the course by category, or type part of the course name and then Enter to reduce search results. 
5. Click into the Course Section field, then select All. This will filter available sections (meeting times) by all available in the Course you selected in the previous field. Select the course section of interest.  
6. Select the OK button.  
7. In the top area of the console, you will see one piece of information that may be of use: 
   1. Active Record During Academic Period: Yes or No (Is the student active for this semester?) 
8. There are tabs below the basic course section information that can indicate other reasons for registration prevention: 
   1. Summary: will display an overview of potential issues preventing registration (Is there a hold? Does the student have registration access? Are they eligible for the course or section? Is this course section published?) 
   2. Enrollment Access: This tab explains the logic behind the course section access grading policy and may be useless. 
   3. Appointments and Date Controls: Identifies parameters of registration appointments based on graduate or undergraduate registration window parameters. This may help determine if there is a different registration appointment (window) for an undergrad for this course vs. a graduate student.  
   4. Course Eligibility: The student may not be eligible for the course section (yes or no). If the answer is No, a Course and Course section rule in blue can be selected to drill into the specific eligibility requirements of the course and section under the Meaning.   

All data that is blue can be selected and drilled into further. (Ex. If the student has two holds, you can choose the number 2 in that area to drill into the hold information.  

Use the Troubleshooting Console to look at a single course section. Other potential issues preventing a student’s registration entirely that may need to be checked are: 

• Action Items or incomplete Tasks: Have the student check their homepage, under Awaiting Your Action, or the My Tasks inbox at the top right of their portal. The student may have tasks that require completion before they can register (ex., Accept terms and conditions of their program of study, accept financial aid, pay a past due balance, provide a requested document, etc). For staff/faculty/advisors, action items and holds can be viewed from the student’s Profile under the Action Items and Holds section.  
• Actions to do in Registration Requirements: The student may have additional action items to complete that are directly related to registration. These tasks will appear on their Academics App in the Registration Requirements table. These tasks may be holds or incomplete tasks that feed from their My Tasks inbox. This table will list actions to do with a resolution. 
• Holds: The student may have holds that prevent registration. These holds will appear on their Academics App in the Registration Requirements and Holds tables. The Holds table will list the hold description with a resolution (e.g., the student has an unpaid past-due balance.) For staff/faculty/advisors, action items and holds can be viewed from the student’s Profile under the Action Items and Holds section. 
• Registration Appointment: The student may be trying to register outside their date window, referred to in Workday as a Registration Appointment. This is not a physical appointment they must attend; it is simply the date range they can register for each term. The student can find their registration appointment from their Academics App under the Registration Appointment table.  

Review the Registration Problem-Solving with Students job aid to learn more about effective troubleshooting with students during registration.

• Navigate to your Profile by selecting the photo icon at the top of the Workday portal.
• Select “View Profile”
• Select the “Action Items and Holds” section in the blue column on the left
• The tabs across the top of this section allow you to view Action Items, Active Holds, and Resolved Holds 

The Action Items tab organizes action items by Financial Aid, Admission, and Onboarding types. This section will show all action items with details regarding the action required and the resolution.